Terms & Conditions
Effective Date: 16 Jun 2025
​
By using the services of Lead the Way Walks, including dog walking and dog sitting, you agree to the terms below.
​
1. Services Provided - We offer:
​
-
Dog walking (solo or group walks)
-
Dog sitting (in-home visits, feeding, care, companionship)
-
Flexible availability including early mornings, evenings, and weekend
2. Booking & Payment
​
-
Book via phone, email, or website
-
Payment due in advance or at the agreed time
-
Less than 24 hours' notice cancellations may be charged
-
We accept BACS, Card under arrangements and Cash payments.
​
3. Your Responsibilities - As a pet owner, you agree that:
​
-
Your dog is microchipped and vaccinated
-
Behavioural or medical issues are disclosed
-
Your dog is not aggressive toward people or pets
-
Your property is safe and accessible for dog sitting visits
4. Our Responsibilities - We will:
​
-
Provide reliable, safe, and caring services
-
Communicate clearly and promptly
-
Contact you immediately in case of issues or emergencies
-
Maintain your privacy and data security
5. Liability - We are not responsible for:
​​
-
Pre-existing injuries or illnesses
-
Damage caused by your pet
-
Issues arising from inaccurate information provided
6. Website Use - You agree not to:
​
-
Copy or misuse site content
-
Attempt to access restricted areas
-
Use the site for illegal purposes
7. Changes - We reserve the right to update these terms at any time. Continued use of our services means acceptance of changes.
Contact Us
Email: Gemma@leadthewaywalks.co.uk
Phone: 07876322505